FAQ

Where is Apexgainers.com located?

Our office location: 1 Mead Lake Place, Thorpe Lea Road, Egham, England, TW20 8HE. Feel free to visit our office anytime.

I made a Bitcoin withdrawal, it was processed instantly, but the transaction hash in blockchain doesn't exist! I'm seeing the message:
"Transaction not found". Why?

That is blockchain issue, which is normal and happens sometimes. Just wait few hours and it will appear in your wallet.

I made a withdrawal, it was processed instantly, but it still doesn't appear in my wallet. Why?

Because you must always wait until 3 confirmations before it appears in your wallet, and it only depends on the speed of the Bitcoin network. These links are very useful for you: https://www.blockchain.com/btc/tx and https://www.blockchain.com/btc/unconfirmed-transactions.

I made a withdrawal, but it was not processed instantly. Why?

That's because you forgot to fill in your Bitcoin address. Click on "Edit Account" button in your account menu and fill in your wallet information, where you would like to receive withdrawals. You must do it, because without this information your withdrawal won't be processed.

I made a deposit from my cryptocurrency wallet, but it still isn't credited to my account. Why?

Because you must always wait until 3 confirmations before it appears in your wallet, and it only depends on the speed of the Bitcoin network. These links are very useful for you: https://www.blockchain.com/btc/tx and https://www.blockchain.com/btc/unconfirmed-transactions

What is the maximum deposit amount that I can make in Apexgainers.com ?

There is no maximum limit, because you can make an unlimited number of deposits. We only have 600 BTC limit for each deposit separately.

What are the investment plans offered by Apexgainers.com ?

Apexgainers.com offers 8 investment plans to all our investors. To learn more about our investment plans and benefits, see the investment plan page.

What is Apexgainers.com, and what are the activities of the company?

Apexgainers.com is a prominent representative of the international financial market, cryptocurrency trading and mining, it is a developer of hardware and offers safe investments in this area.

Is Apexgainers.com a registered and legal company?

Yes, Apexgainers.com is registered in the United Kingdom as "Apexgainers.com" with a registration number of #10820187.

Who can invest with us?

Any interested person can become the investor of Apexgainers.com, no matter how well he or she understands the scope of our business and technical aspects of cryptocurrency mining as a whole.

Is your business established for a long term?

The company develops long-term relationships with customers and partners. Our business plan includes the phased development over the next 10 years, until at least 2033.

What payment tool can I use for investments and earnings?

We accept Bitcoin, Ethereum, and USDT only.

I wish to invest with Apexgainers.com but I don't have a cryptocurrency address. Where can I register it?

If you are not familiar with cryptocurrencies, then the easiest and most popular way is to use Bitcoin. You can invest with any service which is the provider of Bitcoin wallets (addresses). If you do not have such wallet, please register it at the following address Blockchain.info or Coinbase.com or Block.io.

When registering I am asked to enter a Bitcoin address. What is that?

Bitcoin address is your ID (account, wallet number), starting with 1 or 3 and containing 27-34 alphanumeric Latin characters (other than 0, O, I). The address can also be represented as a QR-code, it is anonymous and does not contain information about the owner. For example, bc1q0gskdfxn75funtflxhudyrh8t3w8mf7zd3q6lv.

How do I know the current BitCoin exchange rate?

Use any online converter to find out about the actual value of Bitcoin. The most popular service is http://preev.com

Where can I buy BitCoin?

You can find cryptocurrency sellers here: BuyBitcoinWorldwide.com or Binance.com

I made a mistake during the registration and entered an incorrect email. How to fix it?

You cannot. You can not change your username or email. The only solution is to re-register your account.

How fast will my deposit be credited into my account?

Your deposit will be added after 3 confirmations of Bitcoin network. This process takes from 1 to 24 hours. If you still don't know what Bitcoin confirmations are visit this site and read information here: http://bitcoinsimplified.org/learn-more/confirmations

What is BitCoin confirmation?

All BitCoin operations are confirmed by a BitCoin network. Every single computer in the BitCoin network confirms your transaction, increasing the total number of confirmations. When the number of confirmations reaches a specific threshold, usually from 3 to 6, the funds appear in the recipient account. Usually, such process takes up to 90 minutes.

What if after 6 confirmations my active deposit equals 0?

Address the technical support service via the feedback form in the "Support" section or via support@Apexgainers.com and send the following data: 1) your login, 2) the exact amount of the deposit in Bitcoin, and 3) the address, to which the payment was sent.

How many deposits can I have simultaneously?

You can have many deposits, we do not limit their number. Each of your deposits has unique conditions, proper time of profit accrual and profit margins.

When will the first profit be generated?

Profit is generated on a daily basis, the first accrual will be the next day, after full 24 hours if you choose 10% daily investment plan or it is generated in the end of investment period if you choose "AFTER" investment plans.

Do I get profit every day, even on weekends?

Yes, of course. Profit is generated on an ongoing basis, 7 days a week.

Do you make payments on weekends?

Yes, profits are also accrued on Saturdays and Sundays.

Is there a possibility of automatic reinvestment of profits (compounding)?

No, compounding is not provided. You have to reinvest manually from account balance.

Can I make a deposit directly from my balance or shall I first withdraw the funds?

Our system allows you to accumulate funds on the balance of your account, which you can use as a source for the creation of a new deposit.

After I make a withdrawal request, when will the funds be available on my BitCoin wallet?

The system works in an automatic mode, which means that you get paid immediately after creating your query.

What is the referral commission?

Apexgainers.com offers 3 levels of referral commissions - 5% commission for every deposit that your direct referral makes from his wallet, 2nd level commission is 3% and 3rd level is 1%.

Do I have to have my own deposit in order to receive referral commissions?

No, it is not necessary to have your own active deposit.

I can't access my account! What to do?

Check the login data: your username and password. If you are sure you enter correct data, but it is not possible to access the account, use the password reset function, which is located below the login form. Click on forgot password link, type your username or e-mail and you'll receive a confirmation code to your email for resetting your password.

I don't receive emails from the company! Why?

Check the spam folder in your mailbox. If the problem is not solved, contact your email provider. We strongly recommend that you use the service @gmail.com to work with the website.

Can my relatives register from my IP address?

Yes, sure.

I made a request to withdraw profit, but it is pending! What to do?

The most likely cause of the payment delay is invalid payment address in your "Edit Account" section, or its absence, check it out first.

How can I cancel a payment?

You can do it yourself in the Withdrawals History section by clicking [cancel].

How can I contact you in case of problems on the website?

You can contact us around the clock via the support form or email support@Apexgainers.com. We will promptly respond to any problems.

Do you charge any fees to withdraw funds?

No, our clients do not have to bear any fees while withdrawing their funds.

What do I need to do to earn referral commissions?

You just need to register and use your referral link to attract new investors.

How can I invest with Apexgainers.com ?

To make a investment you must first become a member of Apexgainers.com hyip. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.

How do I open my Apexgainers.com Account?

It's quite easy and convenient. Follow this link, fill in the registration form and then press "Register".

Which e-currencies do you accept?

We accept all crypto currencies and Perfect Money

How can I withdraw funds?

Login to your account using your username and password and check the Withdraw section.

How long does it take for my deposit to be added to my account?

Your account will be updated as fast, as you deposit.

How can I change my e-mail address or password?

Log into your Apexgainers.com account and click on the "Account Information". You can change your e-mail address and password there.

What if I can't log into my account because I forgot my password?

Click forgot password link, type your username or e-mail and you'll receive your account information.

Does a daily profit paid directly to my currency account?

No, profits are gathered on your Apexgainers.com account and you can withdraw them anytime.

How do you calculate the interest on my account?

Depending on each plan. Interest on your Apexgainers.com account is acquired Daily or after specific period and credited to your available balance at the end of each day.

What is minimum withdraw amount?

There is no minimum amount to withdraw for perfect money. For crypto is $10.

Can I do a direct deposit from my account balance?

Yes! To make a deposit from your Apexgainers.com account balance. Simply login into your members account and click on Make Deposit ans select the Deposit from Account Balance Radio button.

Can I make an additional deposit to Apexgainers.com account once it has been opened?

Yes, you can but all transactions are handled separately.

After I make a withdrawal request, when will the funds be available on my ecurrency account?

Our withdrawals are all processed within 12 bussiness hours after they are requested.

How can I change my password?

You can change your password directly from your members area by editing it in your personal profile.

Can I lose money?

No there is no way to lost your money.

How can I check my account balances?

You can access the account information 24 hours, seven days a week over the Internet.

May I open several accounts in your program?

No. If we find that one member has more than one account, the entire funds will be frozen.

How can I make a spend?

To make a spend you must first become a member of Apexgainers.com . Once you are signed up, you can make your first spend. All spends must be made through the Member Area. You can login using the member username and password you received when signup.

Who manages the funds?

These funds are managed by a team of Apexgainers.com investment experts.

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